Introduction
| Problem | Solution |
| :--- | :--- |
| "License Exceeded" error | You have more than 50 employees or 3 devices. You need to purchase a full license. |
| Device not connecting | Disable the Windows firewall or add port 4370 to exceptions. Ensure device and PC are on the same subnet. |
| Time zone mismatch | In Device settings, check "Time Zone" and "Sync time with PC." |
| Reports blank | You must click "Process Attendance" (the gear icon) before generating reports. This calculates hours based on rules. | Zkteco Biotime 8.5 Free Download
Troubleshooting
: Administrators can monitor employee punches, device statuses, and real-time attendance summaries from a single dashboard. Mobile Integration ZKBioTime Mobile App ZKTeco BioTime 8