The NCSW10301 error in Cisco Catalyst Center typically indicates a failure to retrieve ISSU metadata files from Cisco.com, often stemming from a documented bug (CSCwd15921) in versions 2.2.3.x through 2.3.4.x. Recommended resolutions include manually importing the image, updating the Trustpool bundle, and verifying CCO credentials, as outlined in Cisco documentation and community forums.

If the issue persists, open a case with Cisco Technical Assistance Center (TAC) to investigate potential backend database sync issues or expired internal certificate chains. DNA CENTER IMAGE REPOSITORY ERROR NCSW10301

Try a Different Browser or Client: If you're using a web browser to download the file, try a different browser. If you're using a specific client or software, ensure it's up-to-date and consider reinstalling it if issues persist.

: This error has also been attributed to sporadic issues with external providers used by Cisco for these specific APIs. Recommended Workarounds

Service Registration: In newer versions like 2.3.7.9, this error may be accompanied by messages indicating the product needs to be registered or approved to call the service. Recommended Solutions & Workarounds Manual Image Import:

Import to Catalyst Center: Use the Manual Import feature within the Image Repository to upload the image directly from your local drive. This bypasses the API calls causing the "invalid metadata" error. 2. Known Software Bugs and Updates