Magic Mouse: Not Scrolling

Here’s a product feature spec for "Magic Mouse Not Scrolling" — designed for a help article, troubleshooting tool, or customer support assistant.

Advanced Fixes (10–15 Minutes)

8. Delete the Bluetooth Property List (plist)

macOS stores Bluetooth device configurations in a hidden file. If this file is corrupted, scrolling breaks while basic pointing survives. magic mouse not scrolling

• Visit the Apple Support website.
• Call Apple Support at 1-800-MY-APPLE (1-800-692-2775).
• Visit an Apple Store or authorized Apple Service Provider.

Quick checklist (copyable)

• Replace/charge batteries ✓
• Clean mouse underside ✓
• Toggle Bluetooth ✓
• Re-pair mouse ✓
• Disable third-party mouse utilities ✓
• Test on another device ✓
• Update macOS / reset Bluetooth module ✓