To download firmware for the Cisco 2504 Wireless LAN Controller, you need a valid Cisco Service Contract (active SMARTnet or equivalent support agreement), as Cisco restricts access to controller software for this model.
Action Step: SSH into your WLC or use the console to run show inventory. Look for "PID: AIR-CT2504-K9" and the "Revision" number. If you try to load 8.5 code on a 512MB unit, the download will fail with a memory corruption error. cisco wlc 2504 firmware download work
This is the bulletproof method. Connect via SSH. To download firmware for the Cisco 2504 Wireless
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Reboot: Navigate to Commands > Reboot to apply the new firmware. The WLC will boot with the new "Primary" image while keeping the old one as a "Backup". Troubleshooting & CLI Solved: WLC 2504 firmware upgrade - Cisco Community